Support That Works Around You

With a wide range of NDIS services and providers available, knowing where to start can sometimes feel overwhelming. Our Support Coordinators can help you understand your options and make informed decisions about the supports that are right for you.

We work alongside you to:

» Understand and implement your NDIS plan

» Connect with preferred service providers

» Build relationships with community and informal supports

» Coordinate different services and supports

» Develop greater confidence in managing your supports

» Work towards your personal goals and greater independence

Our Support Coordination Levels

01. Support Connection

Building confidence to connect with the right supports

Support Connection helps you build your ability to connect with informal, community and funded supports. We work with you to identify your existing community networks and develop meaningful relationships that can help you make the most of your NDIS plan.

We can help you:

» Identify suitable community and funded supports

» Build connections with informal and community networks

» Develop confidence in using your NDIS plan

» Connect with services that support your goals

02. Support Coordination

Coordinating supports to help you achieve your goals

Support Coordination helps you understand, implement and use your NDIS plan effectively. Your Support Coordinator works alongside you to coordinate different supports and develop the skills needed to manage your services and work towards greater independence.

We can help you:

» Coordinate your NDIS supports and services

» Connect with suitable service providers

» Manage service delivery tasks

» Build your capacity to manage your supports

» Maintain relationships and community participation

» Work towards greater independence

03. Specialist Support Coordination

Higher-level support for more complex situations

» Specialist Support Coordination is designed for people experiencing more complex situations who require a higher level of assistance.

» Our Specialist Support Coordination approach focuses on helping you manage challenges within your support environment while working towards consistent service delivery and positive outcomes.

» Where appropriate, we work with you and the people important to you to develop a comprehensive support plan that brings your services and supports together around your individual goals.

How We Can Support You

NDIS Plan & Budget Support

We can help you better understand your NDIS plan, available funding and the supports included in your budget. Our team can work with you to understand your funding categories, discuss how your supports can be used and help you make informed decisions based on your individual needs and goals.

We aim to make your NDIS plan easier to understand, helping you feel more confident when planning and managing your supports.

Service & Provider Connections

Finding the right providers can sometimes feel overwhelming. We can help you explore suitable service providers and connect you with supports that align with your needs, preferences, goals and lifestyle.

Whether you are looking for allied health professionals, support workers, community participation, personal care or other NDIS-funded supports, we can help you understand your options and make informed choices.

You remain in control of choosing the providers and services that are right for you.

Plan Review Support

Your circumstances, support needs and goals can change over time. If your current NDIS plan no longer adequately reflects your needs, we can help you understand the available review options and guide you through the process.

We can help you identify changes in your circumstances, gather relevant information and supporting documentation, and prepare for discussions with the appropriate people involved in your NDIS plan.

Our goal is to help you clearly communicate your current needs and the supports required to work towards your goals.

Equipment & Support Coordination

We can assist you in exploring equipment, assistive technology and other specialised supports that may help you become more independent and participate more confidently in everyday life.

Our team can help you understand available options, coordinate with relevant providers and professionals, and assist with the steps involved in exploring appropriate equipment and supports.

Where assessments or specialist recommendations are required, we can help coordinate with the relevant professionals and providers.

Meetings & Advocacy

You don’t have to navigate every NDIS conversation on your own. Where requested, we can attend meetings with you and provide practical support and advocacy.

We can help you prepare for meetings, organise your questions and concerns, communicate your needs and preferences, and make sure your goals are clearly understood.

Our role is to support your voice, your choices and your decisions, while helping you feel more confident throughout the process.

Review & Monitoring

Your support needs can change over time, which is why regularly reviewing your services is important. We can work with you to monitor your supports and discuss whether your current services continue to meet your needs and goals.

We can help identify gaps, concerns or changes in your support arrangements and coordinate with relevant providers where required.

Through regular communication and review, we aim to help ensure your supports remain appropriate, responsive and aligned with your goals.

We Put You at the Centre

Your Goals. Your Choice. Your Plan.

We take a person-centred approach to every participant we support. We listen to what matters to you, understand your individual circumstances and work alongside you to help coordinate supports that promote choice, independence, confidence and participation in the community.

Our team is here to make your NDIS journey simpler, clearer and more manageable, while ensuring you remain at the centre of every decision.

LET’S TALK ABOUT YOUR SUPPORT NEEDS